What Brooklyn Homeowners Say About Top Hat Chimney
Reviews matter in Brooklyn because chimneys hide their problems. A fire can look fine while the flue behind it is quietly falling apart, and most homeowners will never know until someone puts a camera up there. That’s why we show our work, explain what the footage means in plain English, and back every job with a written 90-Day Done Right Promise. These reviews come from people on your street who called us, watched what we found, and now know exactly what’s going on inside their chimney. Wendell Pike has been running Top Hat Chimney since 1999, and the reviews below reflect how he and his crew actually work, one house at a time, across Brooklyn.
Recent Reviews
“Two other companies told me I needed a new liner based on a flashlight look. Top Hat put a camera up there and showed me the footage on the spot. Turns out the liner had years left in it. They could have sold me a rebuild and I’d have never known. That’s why I’ll keep calling them.”
Jodi Q., Park Slope
“Wendell’s crew showed up in a clean uniform, gave me a real arrival window, and called when traffic on the BQE pushed them back fifteen minutes. The sweep itself was thorough, and they left the hearth cleaner than they found it. The price quoted on the phone was the exact price on the invoice.”
Marcus W., Bay Ridge
“First-degree creosote. That’s what the camera showed, and they explained what it meant without talking down to me. No scare tactics, no made-up emergencies. They swept it, showed me the after footage, and told me to call again next year. A chimney company that doesn’t invent problems is hard to find in Brooklyn.”
Shannon T., Ditmas Park
“We bought a brownstone in Bed-Stuy and the fireplace hadn’t been used in twenty years. The damper was rusted shut and the crown was crumbling. Top Hat repaired everything and walked me through the camera report photo by photo. I finally understand my own chimney. Worth every dollar.”
Eric N., Bedford-Stuyvesant
“I called at 9:30 on a Sunday night expecting a voicemail. A live person picked up. It wasn’t an answering service either, it was someone who actually knew chimneys. They scheduled my sweep for that week and gave me the flat price before hanging up. That sold me right there.”
Jodi Q., Carroll Gardens
“The crown on my chimney had spider cracks and water was getting into the top course of brick. Top Hat rebuilt the crown with a proper drip edge and sealed everything with Gelco. They showed me the old crown on camera before they touched it. Two winters later, no leaks. Done right, like they promised.”
Marcus W., Sheepshead Bay
Why Customers Trust Us
Trust in this trade comes down to one thing: we show you what we see. Every Top Hat Chimney job includes camera footage of your flue and a plain-English explanation of what it means. If the liner is fine, we say so and we leave. If it’s not, you see the proof before you spend a dollar. Wendell Pike founded this company in 1999, and he still runs it the way he started it: background-checked, uniformed crew members who give you a real arrival window and call if it slips, upfront pricing before a single tool comes off the truck, and a live person on the phone whenever you call. Every completed job carries the 90-Day Done Right Promise in writing. If it’s not right, one call brings the crew back at no extra cost. We also stand behind our standing offers: $40 off any repair over $200, a free second opinion on any written estimate, no trip charge inside the county, and 10% off always for seniors and veterans. Call (516) 289-9316 and ask for a sweep. You’ll get a straight answer and a price you can hold us to.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Brooklyn since 1999.